Privacy Policy
This policy explains what information the High Level Basketball website collects and how it is used.
Last updated: September 30, 2026
Overview
High Level Basketball ("High Level Basketball," "we") operates this website to help athletes and families in Halifax, Nova Scotia learn about and contact us about basketball training. This policy describes the information collected through the contact form and how it is handled.
Information we collect
When you submit the contact form, we collect the details you choose to provide:
- Name — so we know who we are speaking with.
- Email — required, so we can reply to your enquiry.
- Phone — optional, if you'd prefer a call.
- Athlete's age group — optional, to help us understand what may be suitable.
- Training interest — optional, the program you're asking about (small group, private group, 1-on-1, or D-League).
- Message — what you tell us about the athlete and what you hope to work on.
- Consent — your confirmation that we may use these details to reply.
We ask for only what is needed to respond to your enquiry. We do not request unnecessary personal information, and parents or guardians are encouraged to submit enquiries for minors.
Why we collect it
We use the information submitted through the form solely to understand your enquiry and respond to it — for example, to answer questions, share current training opportunities, and arrange next steps.
Who can access it
Access is limited to the small team at High Level Basketball (approximately 3–5 people) who need it to respond to enquiries. We do not sell or rent your information, and we do not share it with third parties for their own marketing.
How long we keep it
We keep enquiry details only as long as needed to respond and complete the related conversation. If you ask us to delete your details, we will remove them from our records where we reasonably can.
Other tools
This website does not use advertising pixels, payment processing, or a mailing list. Any analytics or third-party tools, if added later, will be described here before they are switched on.
Your rights — access and correction
You can request access to the information you've submitted, ask us to correct it, or ask us to delete it. To do so, email us at highlevelbasketballhfx@gmail.com.
Contact
Questions about this policy or how your information is handled can be sent to highlevelbasketballhfx@gmail.com or by phone at 1-902-900-0192.
Review note
This is a draft. The business owner should review it against the finished website before publication and update it as needed.
Need to get in touch? Visit the contact page.